Event Investigation
Review and organise the relevant project events, records and delay information to establish a coherent factual chronology.
Claims • Entitlement • Resolution
Understand the facts. Test entitlement. Move toward resolution.
ENRICH supports clients in pursuing, defending and resolving construction claims by investigating events, establishing cause and effect, analysing contractual entitlement and causation, quantifying effects and preparing clear submissions for management, negotiation and dispute-resolution processes.
Claims ManagementStructured handling of claims and disputes arising during project delivery.
Claims GovernanceReview of claim-related risks and their potential impact on contract and business objectives.
Dispute AvoidanceEarly attention to contracting frameworks, obligations, interfaces and procedures.
Independent AssessmentThird-party review intended to support informed, potentially amicable settlement discussions.
Claim Dispute Resolution
A dispute position is only as strong as its facts, contractual basis and causal logic.
ENRICH investigates and analyses the cause and effect of project events, prepares submissions and develops clear descriptions of relevant delay events. We analyse contractual entitlement and causation and quantify the effects when supporting clients in pursuing or defending claims.
- Investigation and analysis of relevant project events
- Cause-and-effect analysis
- Preparation of claim and dispute submissions
- Contractual entitlement and causation analysis
- Quantification of claim effects
- Support for pursuing or defending claims
Resolution starts with disciplined analysis.By linking event chronology, contract requirements, notices, programme information and quantification, ENRICH helps management understand the issue before deciding how best to proceed.
Core Capabilities
Claims support from event investigation through dispute avoidance and independent assessment.
Our documented service scope covers the management, governance, avoidance and independent assessment of claims, supported by entitlement, causation and quantification analysis.
Entitlement & Causation
Analyse contractual entitlement and the causal relationship between events and their alleged time, cost or performance consequences.
Submission Preparation
Prepare structured submissions that explain the relevant events, contractual position, causation and quantified effects.
Claims Management
Support the systematic handling of claims and disputes that arise during construction and infrastructure projects.
Claims Governance
Identify claim-related contractual risks and their potential consequences for project objectives, business strategy and management focus.
Dispute Avoidance
Review contracting frameworks, party obligations, interface requirements and contractual procedures to reduce avoidable dispute exposure.
Independent Assessment
Provide an independent third-party assessment of disputed matters intended to assist parties in evaluating positions and exploring settlement.
Pursue or Defend Claims
Support clients on either side of a claim through structured analysis of entitlement, causation and quantified effects.
Four Resolution Disciplines
Manage the claim. Govern the risk. Avoid the dispute. Assess independently.
The four areas identified in ENRICH's service profile provide a practical framework for handling disputes at different stages — from active claim management through governance and avoidance to independent assessment when parties need an objective view.
- Claims management
- Claims governance
- Contracting framework review
- Party obligations
- Interface requirements
- Contractual procedures
- Independent assessment
- Amicable settlement support
How We Work
A resolution workflow built around facts, entitlement, effect and presentation.
The process starts with the project record and contractual framework, then tests causation and quantifies consequences before the position is presented for management, negotiation or dispute review.
01
Establish the Facts
Review relevant records, events, notices, changes and delay information to build a reliable chronology.
02
Test Entitlement
Examine the contract, obligations, procedures and interfaces relevant to the claim or disputed matter.
03
Analyse & Quantify
Assess cause and effect, causation and the resulting time, cost or other quantified consequences.
04
Present & Resolve
Prepare a clear analytical position to support pursuit, defence, negotiation, avoidance or independent settlement discussions.
Connected Expertise
Claims are rarely isolated from contracts, programmes, quantum, cost and risk.
ENRICH's related project-advisory disciplines allow claim matters to be considered alongside the contract and project-control evidence that typically shapes entitlement, causation and quantification.
Contract AdministrationTerms, obligations, amendments, compliance and procedures that influence entitlement and dispute exposure.
Quantum & Forensic DelayVariation evaluation, event chronology, forensic delay, disruption and cost-overrun analysis.
Planning & SchedulingProgramme logic, task interactions, durations, monitoring and project-control context relevant to delay events.
Cost & RiskCost-control records, performance assessment and risk allocation that support quantified claim analysis.
Relevant Experience
Documented claims, delay and project-control experience within infrastructure delivery.
Where project-specific claims work is documented in the material supplied by ENRICH, we identify it directly. Elsewhere, we keep the page at service-capability level rather than assigning unverified dispute roles to projects.
Jordan • Highway Infrastructure
Desert Highway Road 15
The ENRICH project material describes the rehabilitation and upgrading assignment as incorporating contract administration, claims, delay analysis and project control alongside its engineering scope.
Project DetailsConstruction Advisory • Claims & Disputes
Independent Resolution Support
ENRICH's documented service capability includes investigating claim events, analysing entitlement and causation, quantifying effects, claims management and governance, dispute avoidance and independent third-party assessment.
Need a clearer path through a claim or dispute?
Talk to ENRICH about event investigation, contractual entitlement, causation, quantification, claims governance, dispute avoidance or independent assessment tailored to your project record and contractual context.